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Do you sell bikes? Why are you called Cycling '74?
Here's the story. No, we don't sell bikes. We sell software.
How do I purchase Max?
Max 8 may be purchased via our webshop and within the Max 8 application ('Help > User Account and Licenses').
Before purchasing, create or sign in to your account. You can read more about your Cycling '74 account here.
Your Cycling '74 user account will automatically receive the authorization after purchase, as long as your computer is connected to the internet.
Where is my billing information?
You can access your billing information from within the Max Application and from a link to your user account.
Detailed instructions can be found here.
How can I see what version of Max and RNBO I own?
Owners of a permanent license for or subscription to Max 7, Max 8 and/or Max 8 with the RNBO add-on can sign in to their account inside the Max application, and navigate to 'Help > User Account and Licenses'. The "Max Authorization" window will show you which version of Max is currently authorized, and if you have the RNBO add-on.
The account page on the Cycling '74 website also contains information about Max 8 and/or Max with the RNBO add-on. Hover the mouse over the profile icon next to the "Download" link at the right-hand corner of the landing page. Click the "View Account" option in the dropdown menu. The main account information is located on the left-hand side of the account page. Click the "+" sign next the words "Max license info", below the "Edit Profile" link, to view which licenses you own. Please note that only Max 7, Max 8, and Max 8 with RNBO add-on licenses will be listed here.
If you own Max 5 or 6, look for the serial number that was emailed to you when you purchased Max 5 or 6 directly from Cycling '74. If you are unable to find it, e-mail your full name to email@example.com.
How long will it take to process my order?
With the account-based authorization system in Max 8, you may authorize Max and/or Max 8 with the RNBO add-on as soon as your payment has been processed. This requires that your computer is connected to the internet.
For payments by wire transfer, the order processing time will vary, depending on your bank and the business day. If you need to use Max and/or Max 8 with the RNBO add-on immediately, we advise you to please download our 30-day demo while your order is being processed.
How can I access the End User License Agreement (EULA)?
The EULA will appear when you first install Max and can be downloaded from there. You can also download it here.
How do I purchase older versions of Max?
First, you must purchase a full license or annual subscription of Max 8 -- not a monthly subscription. Download the older version you want and then follow the instructions for authorizing that version.
You may still authorize Max 8.
May I get Max in a box?
Max, its upgrades, add-ons, and crossgrades are only available by download.
I would like to sell my standalone application. May I do that?
Yes. Please refer to our sales and transfer policies section.
How do I order Max and RNBO as a gift?
To purchase a Max or Max with the RNBO add-on license as a gift, place your order anonymously on our online shop. This means that you will not sign in or create a cycling74.com account.
- Start here: https://cycling74.com/shop
- Make sure you are not currently signed in. To do this, look at the upper right-hand side of the Shop page. If you see “Sign In” then proceed with your purchase. (If not, then click "Sign Out").
- After placing an order on the online shop, you will receive several emails. There is a confirmation and receipt email, along with an activation email with the subject line “Activate your Max purchase”. Forward this “activation” email to the gift recipient. This allows them to authorize Max with a new or existing cycling74.com account.