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Do you sell bikes? Why are you called Cycling '74?
How do I purchase Max?
Max 8 may be purchased via our webshop and within the Max 8 application ('Help > User Account and Licenses').
Before purchasing, create or sign in to your account. You can read more about your Cycling '74 account here.
Your Cycling '74 user account will automatically receive the authorization after purchase, as long as your computer is connected to the internet.
Where is my billing Information?
You can access your billing information from within the Max Application and from a link to your user account.
Detailed instructions can be found here.
How can I see what version of Max I own?
If you own Max 7 or 8, you can sign in to your account inside the Max application. Navigate to 'Help > User Account and Licenses'.
You can also sign in to your account on the website. You will see your account name in the right-hand corner where you can view your profile. From the dropdown menu click " View Profile". On the left-hand side, you will see " Account information". Scroll down to where it says " + Max license info" and click on the + to expand.
Your license will be listed If you own Max 5 or 6, look for the serial number that was emailed to you when you purchased Max 5 or 6 directly from Cycling '74. If you are unable to find it, e-mail your full name to firstname.lastname@example.org.
How long will it take to process my order?
With the account-based authorization system in Max 8, you may authorize Max as soon as your payment has been processed. This requires that your computer is connected to the internet.
For payments by wire transfer, the order processing time will vary, depending on your bank and the business day. If you need to use Max immediately, we advise you to please download our 30-day demo while your order is being processed.
How can I access the End User License Agreement (EULA)?
The EULA will appear when you first install Max and can be downloaded from there. You can also upload it here.
How do I purchase older versions of Max?
First, you must purchase a full license or annual subscription of Max 8 -- not a monthly subscription. Download the older version you want and then follow the instructions for authorizing that version.
You may still authorize Max 8.
May I get Max in a box?
Max, its upgrades, add-ons, and crossgrades are only available by download.
I would like to sell my standalone application. May I do that?
Yes. Please refer to our sales and transfer policies section.
How do I order Max as a gift?
To purchase a Max license as a gift, place your order anonymously on our online shop. This means that you will not sign in or create a cycling74.com account.
- Start here: https://cycling74.com/shop
- Make sure you are not currently signed in. To do this, look at the upper right-hand side of the Shop page. If you see “Sign In” then proceed with your purchase. (If not, then click "Sign Out").
- After placing an order on the online shop, you will receive several emails. There is a confirmation and receipt email, along with an activation email with the subject line “Activate your Max purchase”. Forward this “activation” email to the gift recipient. This allows them to authorize Max with a new or existing cycling74.com account.