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Max 4-6 Authorization

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    If you own Max 4, Max 5, or Max 6, you can authorize the software via our Challenge / Response system, or iLok. Please note that both of these systems require our Support department to manually process your request, so responses are subject to current support wait times.

    How do I authorize Max 4-6?

    In order to authorize Max versions 4-6, you will have to use the Challenge/Response procedure. Please follow these steps:

    1. If you haven't already installed the software, please do so by downloading the appropriate version of Max. (If you own Max for Live, see Important Notes below.)
    2. Launch Max and select "Authorize".
    3. Uncheck the box that says "use my iLok" and click next.
    4. Select "Manual activation".
    5. Copy the string of words in the text field labeled "Challenge" exactly as it appears. (Do NOT use the "Save Challenge" option, just do a copy/paste.)
    6. Submit your Challenge string to the Challenge/Response Authorization Form.
    7. A member of our Support team will respond shortly with a Response code.
    8. Repeat steps 2-4 from above and paste the Response into the "Response" field.
    9. You are authorized!

    Important Notes

    • If you get a new computer that you'd like to install this software on, you may do so by following the same steps listed above.
    • If you need multiple authorizations, while Cycling '74 limits the total number of computers a user can authorize, our single-user license agreement does allow multiple authorizations, as long as the software is only running on one machine at a time.
    • In order to authorize Gen, you must have Max version 6.1.8 (or later) installed.
    • In some cases, if the 4.6 demo expired or the license was previously authorized without Jitter, the 4.6 add-on of Jitter may not authorize with a challenge response. A workaround is to move the 4.6 license to iLok.
    • If you own Ableton Live or Max for Live, you must also own Max if you want to authorize it. Max is a different product than the Max for Live editor, but the Max installation is still necessary to run the Max for Live editor. There is no need to separately authorize the Max for Live editor, as Live 9 Suite (and later) or Max for Live is authorized by Ableton.

    How do I authorize Max 4-6 via iLok?

    If you do not own an iLok and would like more information, please visit the iLok website.

    1. Review the iLok FAQ.
    2. Go to the iLok Request Form.
    3. Enter the required iLok information.
    4. As soon as your iLok account has been verified, an asset will be deposited and you will be notified.
    5. You will then have to manually transfer the license to your iLok USB Key via the iLok License Manager.
    6. Once the license is on your iLok USB Key, plug the key into your computer, launch the program and you should be authorized.

    Can I authorize Max 4-6 if I own a newer version of Max (version 7 or later)?

    If you own a permanent license for Max 7+, or have a current annual subscription, you may authorize Max 4-6 using the Challenge / Response system detailed above. Monthly subscriptions do not qualify.

    Can I use my Max 4 or 5 serial number to authorize Max 6?

    No. Max 6 requires its own serial number.

    Where do I find my Max 4-6 serial number?

    Your serial number was emailed to you if you purchased Max 4-6 directly from Cycling '74. If you cannot find it, e-mail your full name and any alternate email address you may have used for your purchase to support@cycling74.com.

    I want to move my Max install from one machine to another. How do I do that? Do I need to de-authorize?

    There is no de-authorization process. You may authorize on another personal machine so long as it belongs to you and Max is not used simultaneously on the two (or more) machines. If you wish to remove Max from a machine, simply trash the Max 6 (or 4, 5) folder.

    I need to run Max simultaneously on more than one machine. Can I have extra authorizations for this?

    No. Instead, you may use the Max Runtime version to run patches on unauthorized machines.

    Can I authorize Max on both Windows and Mac machines? Will my patches work on both platforms?

    Yes, you can authorize both. And, yes, patches will work on both.

    If I own Max for Live, should I also authorize Max?

    No. Max is a different product from the Max for Live editor. You do not need to authorize Max in order to use Max for Live.

    How do I authorize Gen?

    In order to authorize Gen, you must have Max version 6.1.8 (or later) installed. We will include the Gen authorization when we generate your Response code.

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