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Frequently asked questions about purchasing a RNBO license.
How do I purchase RNBO?
RNBO may be purchased via our webshop or within the Max 8 application (Help > User Account and Licenses). If you already own a Max 8 license, you can purchase RNBO as an add-on to that license. If you do not own Max 8, you can purchase Max + RNBO together.
Before purchasing, create or sign in to your account. You can read more about your Cycling '74 account here.
Your Cycling '74 user account will automatically receive the RNBO license and authorization after purchase, as long as your computer is connected to the internet.
How much does RNBO cost?
The retail price is $299 for a permanent license. We also offer annual and monthly subscriptions, as well as Student/Teacher discounts. Visit our Shop to learn more about purchasing options.
What is an add-on license?
RNBO is considered an add-on license because it cannot exist without a Max 8.5 (or greater) license. RNBO is automatically bundled with Max 8.5 (or greater). However, in order to be able to save RNBO patches you must purchase a RNBO license.
Can I add RNBO to an already active Max subscription?
Yes. If you already own a monthly or annual Max subscription, you may purchase RNBO as an add-on to that subscription. Visit our webshop, sign in with the Cycling '74 account that contains your Max subscription, then you should see an option to purchase RNBO as an add-on. If you are already partway through your subscription, the payment for adding RNBO will be pro-rated. For example, if you are 3 months into your annual (12-month) Max subscription, you will only be charged for 9 months of RNBO. When your subscription automatically renews, you will be charged the full amount for Max + RNBO.
Can I add a subscription RNBO license to my full Max license?
No. When purchasing RNBO as an add-on license, the type of license must be identical to your Max license. If you own a full Max license, you can only add on a full RNBO license. If you own an annual Max subscription, you can only add on an annual RNBO subscription, etc. If you own a permanent Max license, but only require a RNBO license for a short period of time, you may purchase an additional Max + RNBO subscription license and cancel that subscription when you are finished using RNBO.
Can I add an Academic RNBO license to a non-Academic Max 8 license?
Yes. An academic license for the RNBO add-on can be purchased at our shop if you have a valid school ID. You will be able to upload an image file of your school ID during the check-out process. For more information on academic licenses, please see this article.
Can I add RNBO to a Max 7 (or earlier) license?
No. RNBO is only compatible with Max 8.5 or greater. If you own a previous version of Max, you can upgrade to Max 8 and purchase a RNBO license via our webshop. If you cannot find your Max 6 (or earlier) serial number, e-mail your full name and any alternate email address you may have used for your purchase to firstname.lastname@example.org. Please note that Max 7 licenses do not have serial numbers. For instructions on how to upgrade a Max 7 license, please see this page.
Can I upgrade to Max 8 and purchase RNBO at the same time?
Yes. In our webshop, when purchasing an upgrade license you will have the option to add on RNBO.
Can I add RNBO to a Max for Live license?
No. RNBO is considered an add-on license to a standalone Max license. You cannot purchase RNBO as an add-on to Live Suite or Max for Live. If you only own Live Suite or Max for Live (not the standalone Max application), you will be able to open and edit RNBO patches within the context of Max for Live, but you cannot save a RNBO patch or export to any targets.
If you own a standalone Max license in addition to Max for Live, you will be able to open, edit, and export RNBO patches within the context of Max for Live, but you cannot save a RNBO patch.
If you own it all (standalone Max, RNBO, and Max for Live), you will be able to open, edit, save, and export RNBO patches within the context of Max for Live.
How do I cancel my RNBO subscription?
When purchasing a RNBO license, whether as an add-on to an existing Max license or as a Max + RNBO bundle, that RNBO license becomes linked to the Max license. As a result, if you wish to cancel just the RNBO portion of your subscription, you must cancel the entire subscription (Max + RNBO), then purchase a new subscription that is Max only. For details on how to cancel a subscription, please see this page. Alternatively, you may contact us at email@example.com with a request to cancel just the RNBO portion of your subscription, and we will take care of it.