In this article
Many years ago, user accounts for purchasing Max and user accounts for our website were separate. You could use the same email address, but they required different passwords. This is no longer the case. Your cycling74.com account and your Max account are now the same!
In case you're new (welcome!) or returning from our old system (welcome back!), here's an introduction to how Cycling '74 accounts currently work.
What does a Cycling '74 account do?
A Cycling '74 account controls your Max 7 (and later) and RNBO licenses, as well as your website profile, submissions, and forum activity. For information on how to authorize Max 7 (and later) via your account, please see this article. To authorize RNBO, see this article. And for information on how to engage with our website via your account, please see the Website Engagement section.
How do I get a Cycling '74 account?
Anyone may sign up for a user account with a valid email address. No purchase is necessary.
To create an account, visit our home page, click 'Sign In' in the upper-right corner of the browser window, then click 'Sign up here'. After signing up, you should receive an account verification email. Please be sure to verify your account.
Please note that by creating a user account, you are agreeing to our Terms and Conditions.
How do I verify my new account?
After you create a new account, you will receive an email asking you to verify your account within 48 hours. Click on the link in that email and your account will be automatically verified.
- If you do not receive the email, you can choose to re-send it. Visit cycling74.com, sign in with your account, then hover over your profile icon in the upper-right corner of the browser window. You should see the link "Send it again". Clicking on that will resend the verification email to you. Please make sure to check your spam folder in case the message is being filtered.
- If you see "Token has expired" after clicking on the link in the email, you will see the option to resend the email with a new URL.
I used to have an account, but I can't log in anymore.
When we released Max 7 we introduced a new online account system. This means that anyone who owns a license prior to Max 7 has to create a new account to log in to our website. You can create a new account on our homepage by clicking 'Sign In' in the upper-right corner of the browser window, then click 'Sign up here'.
Please note that licenses prior to Max 7 will not be displayed in your online profile. If you need to look up an old serial number, contact us at support@cycling74.com.
Where is my billing information?
For step-by-step instructions on how to access invoices and update your payment method, see our Billing Information article.