RNBO Authorization

How do I authorize RNBO?

RNBO is considered an add-on license to Max. In order to use RNBO, you must have Max 8.5 or later installed on your machine.

Authorization requires an active internet connection so that RNBO and Max can connect to our authorization server.

To log in and authorize RNBO on your machine:

• Open Max 8.5 or later.
  
• Navigate to Help > User Account and Licenses.
  
• Log in with your Cycling '74 account and password.
• Click the Authorize button next to the license that includes RNBO.
• Start patching!

If you own a full license (not subscription) of RNBO, you may use iLok. Visit our iLok FAQ page for more information.

If you were provided an activation code for Max + RNBO, please visit the activation page.

I followed the above steps, but can't authorize RNBO.

If you are unable to authorize RNBO, first check our System Status page for any recent Authorization outages. At the top of the page, it will list if Authorization is currently operational. Directly below, all past incidents are listed. If there was a recent incident, restart Max and try to authorize again. If Authorization is currently down, hang tight while we fix it.

If you are unable to authorize for a different reason, reach out to us at support@cycling74.com.

What are the system requirements?

Since RNBO is bundled with Max, the system requirements for RNBO are identical to those for Max. The only caveat is that you must use Max 8.5 or later, as previous versions of Max do not include RNBO. For a full list of Max system requirements, and to download the latest version of Max, please visit this page.

Is there a RNBO demo?

Yes! If you are running Max 8.5 or later, RNBO is bundled with the Max application. If you are using an authorized version of Max, opening a RNBO patcher without a RNBO license will cause RNBO to run in a demo mode. 

This demo mode allows you to create a rnbo~ object, open its RNBO patcher, edit its contents, and even export to a variety of targets. However, without a valid RNBO license, you will be unable to save your RNBO patcher. 

The RNBO demo has no expiration date—we designed it this way so that authorized Max users can explore RNBO at their own pace.

How many authorizations do I get?

Just like Max, if you own one license, then RNBO can run on one computer at a time. However, we understand many people have multiple computers and need more than one authorization. Therefore, you can authorize up to 3 computers as long as they’re not running Max/RNBO simultaneously.

Can I use different authorization systems for RNBO and Max?

No. Since RNBO is an add-on license to Max, both your Max and RNBO licenses must be authorized via the same system. i.e. If your Max license is on iLok, your RNBO license must be on iLok as well.

Can I authorize RNBO on both my Windows and Mac machines? Will my patches work on both platforms?

Yes, you can authorize both. And, yes, patches will work on both.

If I own a permanent Max license, can I add on a RNBO subscription?

No. When purchasing RNBO as an add-on license, the type of license must be identical to your Max license. If you own a full Max license, you can only add on a full RNBO license. If you own an annual Max subscription, you can only add on an annual RNBO subscription, etc. If you own a permanent Max license, but only require a RNBO license for a short period of time, you may purchase an additional Max + RNBO subscription license and cancel that subscription when you are finished using RNBO.

If I own Live Suite or Max for Live, can I use RNBO?

RNBO is considered an add-on license to a standalone Max license. You cannot purchase RNBO as an add-on to Live Suite or Max for Live. If you only own Live Suite or Max for Live (not the standalone Max application), you will be able to open and edit RNBO patches within the context of Max for Live, but you cannot save a RNBO patch or export to any targets.

If you own a standalone Max license in addition to Max for Live, you will be able to open, edit, and export RNBO patches within the context of Max for Live, but you cannot save a RNBO patch.

If you own it all (standalone Max, RNBO, and Max for Live), you will be able to open, edit, save, and export RNBO patches within the context of Max for Live.

*** Please note that RNBO is bundled with Max 8.5 and later. If you would like to use RNBO in the context of Max for Live, you must use Max 8.5 (or later) as the Max for Live editor. Please follow these steps to do so:

1. Download and install the latest version of Max.
2. Open Live and go to Live > Settings > File & Folder.
3. Under the Max Application section, click the Browse button, select the correct version of Max (8.5 or later), and click Open.
4. Restart Live.
5. Start using RNBO!

Is the Student RNBO license different than the regular, permanent RNBO license?

No. The student and regular RNBO licenses are exactly the same. The only difference between student, subscription, and permanent licenses is the amount paid for the program and/or whether or not your license expires after some period of time (e.g. the student annual subscription).

I have a full RNBO license, but my computer isn't always connected to the internet. Will RNBO still run?

Like Max, RNBO will remain authorized offline for up to 180 days before you need to connect to the internet again. Max will prompt you when you get close to that time to reconnect to our authorization server. If your computer needs to be offline for longer than 180 days, you can transfer your license to iLok. Please note that iLok authorization is only available for permanent licenses, not subscriptions.

Unlike Max, however, RNBO requires an internet connection to export to the following targets: Web, Audio Plugin, Max External. The only target you can export to while offline is the C++ Source Code Export. So while you can edit and save RNBO patches offline for up to 180 days, you will only be able to export to C++.

What if I have a subscription and my computer isn't connected to the internet?

When you first purchase a subscription, your computer must be connected to the internet to receive the authorization. If you have purchased a monthly subscription, you must then be connected to the internet once every 30 days. If you have purchased an annual subscription, you must be connected to the internet once every 180 days.

As stated above, while you can edit and save RNBO patches offline for up to 30 days (monthly subscription) or 180 days (annual subscription), you will only be able to export to C++. All other export targets require an internet connection.

I want to move my RNBO license from one machine to another. How do I do that? Do I need to de-authorize?

Your RNBO authorization is tied to your Max account. You can authorize up to 3 computers at once, as long as they’re not running Max/RNBO simultaneously. To authorize a second or third machine, launch Max, go to Help > User Account and Licenses, sign in with your Cycling '74 account, then click the 'Authorize' button next to your license.

Once you have authorized a machine, you cannot remove that machine from your account. Please contact support if you need to remove an authorized machine from your account.

I have multiple Max licenses, and one of them has RNBO added on. Can I move my RNBO license between my Max licenses?

No. RNBO is considered an add-on to a specific Max license. We are unable to transfer a RNBO license to a different Max license.

Does RNBO have a serial number?

No. You need an account to authorize RNBO and Max. Since RNBO is an add-on license to Max, your RNBO and Max authorizations will be tied to that account instead of a serial number.