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If Max crashes, our technical support team might ask to see your crash report. The location for these reports is different on Mac and Windows machines. Please see below for the exact location based on your operating system:
Mac
~/Library/Logs/DiagnosticReports
(The user library is sometimes hidden on Mac machines. To get to this folder, copy the above path, switch to Finder, select Go > Go to Folder, paste the path and press Return. The name of the crash report begins with "Max", followed by the date of the crash.)
Windows
C:\Users\[yourusername]\AppData\Roaming\Cycling ’74\Logs
(AppData is an invisible folder and may need to be made viewable. To view this folder, navigate to C:\Users\[yourusername], go to the "View" tab at the top of the window, then select Show > Hidden items. The name of the crash log begins with "Max", followed by the date of the crash.)