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If you can't download any packages from the Package Manager, first check our System Status page for any recent Package Manager outages. At the top of the page, it will list if the Package Manager is currently operational. Directly below, all past incidents are listed. If there was a recent incident, restart Max and try to download a package again. If the Package Manager is currently down, hang tight while we fix it.
If you are unable to download packages for another reason, reach out to us at firstname.lastname@example.org.